Privacy Policy

Here at Arctic Vape we are committed to safeguarding and preserving the privacy of our customers. Actually we are a bit fanatical about privacy!

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.


Information We Collect:
Through running and maintaining our website, we may collect and process the following data about you:

  • Information about your use of our site including details of your visits; such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. Information provided voluntarily by you. For example, when you register for information or an account, or make a purchase.
  • Information that you provide, when you communicate with us by any means. i.e. Through the 'Contact Us' page.

What we do with your information:
The important bit:

We will never sell or pass on your details to any 3rd party unless we are required to do so by law. Even then we will put up a struggle! Your data, like ours, is important and needs to stay secure and safe.

Our services and your data is protected. Your credit/debit card details are processed and protected by PCI (Payment Card Industry) compliant services which is provided to ArcticVape by our payment gateway providers. PCI is the standard which is required to protect your payment card information.

We do store your information including your email address your name and physical address (if provided) so that we can deliver our products and services to you and to communicate with you in the course of your order or inquiry. This means we will use your information to communicate to you on the progress of your order, or to respond to your questions or inquiries.

We will also use your information to send you emails where you have subscribed or opted in to receive this communication.

This policy is regularly reviewed and updated as and when required.