Terms and Conditions

Please read these terms and conditions carefully before accessing and/or ordering from the Arctic Vape website. Accessing, browsing or using this website in any way indicates that you agree to be bound by these terms and conditions. We reserve the right to amend these terms & conditions at any time, without the need to notify you.

Important Notice

Electronic cigarettes are not smoking cessation aids and are not recognised as such, none of the products listed on this site are authorised by MHRA to be used as smoking cessation devices. Therefore Arctic Vape & Amyris Limited make no claim, implied or otherwise, that using e-cigarettes is an aid to stopping smoking. 

It is well known that smoking tobacco kills thousands every year and vaping is considered to be a safer alternative. However, it is not without its own risks, as the long term effect of vaping is unknown. Therefore in our opinion, if you have never been a smoker, we strongly recommend you do not take up vaping. Arctic Vape & Amyris Limited make no claim, implied or otherwise, that it is safe to use e-cigarettes. 

You must be over 18 years old to be able to buy anything from this website

We reserve the right to use any personal information provided by you to carry out & conduct relevant age verification checks.

We reserve the right not to fulfil your order for whatever reason. Any charges associated with such order will be reimbursed in full.

Cooling Off Period: Arctic Vape abides by the Distance Selling Act (2000). If you have purchased items from us and you decide you no longer want them, you have 10 calendar days in which to return them and we will refund them in full within a further 10 days of the cancellation date (excluding any postage and packing paid)
This is on the condition that:

  • The packaging remains unopened
  • The product has not been used
  • It is returned in the original condition
  • This excludes e-liquids, disposables and clearomisers.
Safety Warning: Where stated, all of our electronic cigarette (and cigar, if applicable) products contain nicotine, which is highly addictive. They are not medical devices and make no claim to aid anyone in the cessation of smoking real tobacco. Arctic Vape does, however, strongly advise against using any of its products if you come under any of the following categories:
  • A non-smoker
  • Pregnant
  • Breast-feeding
  • Of ill or poor health

Once purchased, the products on this website should only be used in accordance with the manufacturers' instructions and should likewise be inspected before use and properly maintained.

'Approximate cigarette' guidelines are dictated by the manufacturers and are calculated on an average basis. Due to variations in smoking habits, Arctic Vape cannot offer any guarantees on how accurate these guidelines are and will not offer refunds based on any complaints regarding equivalent cigarette comparisons.

All product imagery is for illustrative purposes only and small variances may exist between photos and the physical item (e.g. colour, shape or design of e-cigarette cartridges or e-liquid bottles)

Orders dispatched to outside of the UK (i.e. Europe) are subject to that country's importation regulations. Arctic Vape will not accept liability should the goods fail to clear customs for any reason.

Arctic Vape reserves the right to consolidate orders placed within the same dispatch period into one parcel or envelope, and is not obliged to refund any postage charges incurred.

Incorrect Delivery Details: it is responsibility of the customer to enter the correct delivery address details at the time of ordering. If the customer enters the incorrect or incomplete address and goods are delivered to the wrong address, we are under no obligation to issue a refund or send replacement goods. If goods are returned to us if they have been sent to the wrong address we are not obliged to re-send at our expense, however, a refund will be offered less the postal expense. If you notice that you have provided the incorrect or incomplete details please contact us as soon as possible.

Returns: In the unlikely event that you receive faulty, damaged or incorrect goods, please refer to our 'Return Policy'.

All orders placed before 3pm Monday to Friday are posted via Royal Mail First Class delivery service. Next Day courier does not guarantee delivery over the weekend. We cannot be held responsible for delays within the Royal Mail or courier networks.

All prices include VAT @ 20%

Vaping and smoking electronic cigarettes has unknown risks which may be seriously detrimental to your health, ArcticVape and Amyris Ltd accept no liability whatsoever for any adverse effects caused by the products sold through this website.

We recommend you seek medical advice on the use of vaping products.